{"id":2277,"date":"2021-09-22T14:30:52","date_gmt":"2021-09-22T20:30:52","guid":{"rendered":"https:\/\/www.creativityplus.net\/?page_id=2277"},"modified":"2026-10-21T15:26:03","modified_gmt":"2026-10-21T21:26:03","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.creativityplus.net\/es\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y Condiciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2277\" class=\"elementor elementor-2277\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9453018 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9453018\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;1&quot;,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7c66461\" data-id=\"7c66461\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e220f00 elementor-widget elementor-widget-spacer\" data-id=\"e220f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-be8ced4\" data-id=\"be8ced4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-542828e elementor-widget elementor-widget-spacer\" data-id=\"542828e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5246b3d elementor-widget elementor-widget-heading\" data-id=\"5246b3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31e5768 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31e5768\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-110b08a\" data-id=\"110b08a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffadf7b elementor-widget elementor-widget-text-editor\" data-id=\"ffadf7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These Terms and Conditions govern the use of the Creativity Plus website and the purchase of technology products and services offered through the platform.<\/p>\n<ol>\n<li><strong> About Creativity Plus<\/strong><\/li>\n<\/ol>\n<p>These Terms and Conditions (\u201cTerms\u201d) govern access to and use of www.creativityplus.net (the \u201cWebsite\u201d), as well as purchases of products, services, plans, and customized solutions offered through the Website, quotations, invoices, or other authorized ordering channels.<\/p>\n<p>Creativity Plus is operated by <strong>Now Software Development S.A.<\/strong>, a company registered in El Salvador (\u201cCreativity Plus,\u201d \u201cCompany,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d).<\/p>\n<p><strong>Business Name:<\/strong> Now Software Development S.A.<\/p>\n<p><strong>Country of Registration:<\/strong> El Salvador<\/p>\n<p><strong>Business Address:<\/strong> Centro de Negocios Stofficenter, Desarrollo Comercial La Gran Via, Edificio 8, Local 9, Nivel 2, Oficina #13, Antiguo Cuscatl\u00e1n, El Salvador.<\/p>\n<p><strong>Customer Support:<\/strong> support@creativityplus.net<\/p>\n<p>By accessing the Website or placing an order, you (\u201cCustomer,\u201d \u201cyou,\u201d or \u201cyour\u201d) agree to these Terms and any applicable service-specific conditions, accepted quotation, or written agreement.<\/p>\n<p>Where an accepted quotation or individual written agreement establishes specific conditions for a service, those conditions will take precedence over these general Terms to the extent of any conflict.<\/p>\n<ol start=\"2\">\n<li><strong> Eligibility and Customer Information<\/strong><\/li>\n<\/ol>\n<p>Customers must have the legal capacity to enter into binding agreements. Individuals purchasing on behalf of a company or organization represent that they are authorized to act on its behalf.<\/p>\n<p>Customers agree to provide accurate, complete, and current information when registering, requesting quotations, placing orders, or contacting the Company.<\/p>\n<p>Creativity Plus may request additional information when reasonably necessary to verify an order, prevent fraudulent activity, comply with legal requirements, or deliver the purchased service.<\/p>\n<p>Customers are responsible for maintaining the confidentiality of their account credentials and notifying support@creativityplus.net promptly of suspected unauthorized access.<\/p>\n<ol start=\"3\">\n<li><strong> Services and Scope<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus provides technology products and services that may include:<\/p>\n<ul>\n<li>Web hosting, VPS hosting, and dedicated servers.<\/li>\n<li>Cloud infrastructure and database hosting.<\/li>\n<li>Remote desktop and secure connectivity solutions.<\/li>\n<li>SSL certificates and related security services.<\/li>\n<li>Server configuration, administration, and technical support.<\/li>\n<li>Software, systems integration, and business technology solutions.<\/li>\n<li>Technology consulting, assessments, and customized technical services.<\/li>\n<\/ul>\n<p>The services available at any given time are those described on the Website or in an applicable quotation, order, or written agreement.<\/p>\n<p>Each service is provided according to its published specifications, technical requirements, availability, and applicable conditions.<\/p>\n<p>Features, resource allocations, configurations, deliverables, and support commitments apply only when expressly included in the purchased plan or accepted agreement.<\/p>\n<ol start=\"4\">\n<li><strong> Website Listings, Quotations, and Customized Orders<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus may offer standard service plans, individual products, and customized technology solutions.<\/p>\n<p>Certain services may require an individual quotation based on technical requirements, project scope, resource allocation, configuration, or implementation needs.<\/p>\n<p>A quotation may specify the service description, deliverables, price, currency, expected delivery timeframe, billing conditions, and any additional requirements.<\/p>\n<p>Customers must review and accept the applicable quotation and commercial conditions before completing payment.<\/p>\n<p>Quoted prices and conditions remain valid for the period expressly stated in the quotation.<\/p>\n<p>Any changes to an accepted quotation must be agreed upon by the parties before implementation when they materially affect the scope, price, or delivery conditions.<\/p>\n<ol start=\"5\">\n<li><strong> Orders and Acceptance<\/strong><\/li>\n<\/ol>\n<p>Orders may be submitted through the Website, an approved quotation, or another authorized purchasing channel.<\/p>\n<p>Submitting an order does not automatically guarantee acceptance or immediate activation.<\/p>\n<p>Order processing may be subject to payment confirmation, availability, technical feasibility, and reasonable verification procedures.<\/p>\n<p>Creativity Plus may request additional information when necessary to process or deliver an order.<\/p>\n<p>If an order cannot be accepted after payment has been collected, the Company will inform the customer and arrange the applicable refund in accordance with the relevant order conditions and applicable law.<\/p>\n<ol start=\"6\">\n<li><strong> Prices, Currency, and Taxes<\/strong><\/li>\n<\/ol>\n<p>Unless otherwise indicated, prices are expressed in United States dollars (USD).<\/p>\n<p>The applicable price is the amount displayed during checkout or stated in an accepted quotation or order.<\/p>\n<p>Prices may vary according to service type, technical specifications, resource allocation, duration, customization, or applicable commercial agreements.<\/p>\n<p>Taxes and other legally required charges will be applied according to applicable law and disclosed through the relevant purchasing documentation.<\/p>\n<p>Any additional charges for customized services must be communicated and accepted before payment.<\/p>\n<p>Creativity Plus may update published prices. Changes will apply to future purchases and will not retroactively modify accepted orders unless otherwise agreed or required by law.<\/p>\n<ol start=\"7\">\n<li><strong> Payments and Payment Security<\/strong><\/li>\n<\/ol>\n<p>Customers may complete purchases using the payment methods made available through the Website or an authorized payment channel.<\/p>\n<p>Customers represent that they are authorized to use their selected payment method and agree to pay the applicable charges for their orders.<\/p>\n<p>Payment transactions may be processed through authorized third-party payment service providers.<\/p>\n<p>The processing of payment information is subject to the security procedures and applicable privacy practices of the payment provider.<\/p>\n<p>Creativity Plus may apply reasonable transaction verification procedures to prevent fraud and unauthorized purchases.<\/p>\n<p>Customers should contact support@creativityplus.net if they identify an incorrect or unauthorized charge.<\/p>\n<ol start=\"8\">\n<li><strong> One-Time Purchases, Multiple Orders, and Recurring Billing<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus may offer services under different commercial arrangements, including individual purchases, fixed service periods, and recurring billing where expressly available.<\/p>\n<p><strong>One-Time Purchases<\/strong><\/p>\n<p>A one-time purchase applies to the specific product or service identified in the order. Additional services or subsequent purchases require a separate order unless otherwise agreed.<\/p>\n<p><strong>Multiple Orders<\/strong><\/p>\n<p>Customers, including authorized resellers, may place multiple independent orders using an authorized payment method.<\/p>\n<p>Each order represents a separate transaction and must identify the purchased service, applicable price, and relevant commercial conditions.<\/p>\n<p>Multiple purchases made by the same customer or payment method do not automatically establish a subscription.<\/p>\n<p><strong>Recurring Services<\/strong><\/p>\n<p>Automatic renewal applies only when expressly disclosed and authorized during the applicable purchasing process.<\/p>\n<p>Where recurring billing is offered, the billing frequency, amount, renewal conditions, and cancellation procedure must be communicated before the customer completes the purchase.<\/p>\n<p>Customers may request cancellation in accordance with the conditions applicable to their recurring service.<\/p>\n<ol start=\"9\">\n<li><strong> Service Activation, Delivery, and Customer Cooperation<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus provides digital products and technology services according to the specifications and delivery conditions established for each purchase.<\/p>\n<p>After an order is accepted and payment is confirmed, the Company will process the purchased service for activation, configuration, or delivery.<\/p>\n<p>Depending on the service, delivery may include:<\/p>\n<ul>\n<li>Access credentials or activation instructions sent by email.<\/li>\n<li>Access to an applicable management or administration panel.<\/li>\n<li>Provisioning or configuration of hosting, server, or cloud resources.<\/li>\n<li>Software activation, system access, or technical configuration.<\/li>\n<li>Consulting sessions, reports, assessments, or other agreed deliverables.<\/li>\n<li>Additional technical instructions required to use the purchased service.<\/li>\n<\/ul>\n<p>The expected activation or delivery timeframe will depend on the service, technical requirements, and any additional information required from the customer.<\/p>\n<p>Where reasonably determinable, the estimated timeframe must be communicated through the service listing, accepted quotation, or purchasing process before payment.<\/p>\n<p>Customers must provide accurate information and cooperate with reasonable technical requirements necessary for service activation or delivery.<\/p>\n<p>Creativity Plus may retain order confirmations, invoices, activation records, delivery communications, and relevant support correspondence to document the transaction and fulfillment of the purchased service, subject to applicable privacy requirements.<\/p>\n<p>Customers who experience delivery or activation issues should contact support@creativityplus.net and provide their order number and relevant purchase information.<\/p>\n<ol start=\"10\">\n<li><strong> Hosting, Cloud Services, Security, and Acceptable Use<\/strong><\/li>\n<\/ol>\n<p>Customers must use Creativity Plus services lawfully and in accordance with the technical and commercial conditions of the purchased plan.<\/p>\n<p>Prohibited activities include unauthorized system access, distribution of malicious software, fraudulent activity, unlawful communications, attacks against networks or systems, and activities that threaten service availability or security.<\/p>\n<p>Customers are responsible for the content, applications, software, and data they upload, store, or process through their purchased services.<\/p>\n<p>Customers must maintain appropriate security practices for credentials, applications, and systems under their control.<\/p>\n<p>Backup and recovery services are included only when expressly identified in the purchased plan or agreement.<\/p>\n<p>Where backups are provided, their frequency, retention, restoration procedures, and limitations are governed by the applicable service conditions.<\/p>\n<p>Creativity Plus may suspend or restrict services when reasonably necessary to address unlawful activity, material violations, security threats, or nonpayment, subject to applicable law and relevant contractual obligations.<\/p>\n<ol start=\"11\">\n<li><strong> Technical Support and Maintenance<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus provides customer support through its official email channel:<\/p>\n<p><strong>support@creativityplus.net<\/strong><\/p>\n<p><strong>Support Hours:<\/strong> Monday to Friday, 8:00 AM to 5:00 PM (El Salvador time).<\/p>\n<p><strong>Response Time:<\/strong> Our support team aims to respond to inquiries within 24 business hours.<\/p>\n<p>Response times refer to an initial response and do not guarantee that every technical issue will be resolved within that period.<\/p>\n<p>Support availability, included assistance, maintenance services, and any additional technical commitments depend on the selected service or applicable agreement.<\/p>\n<p>Maintenance, software updates, security procedures, or third-party infrastructure incidents may temporarily affect service availability.<\/p>\n<p>Where reasonably practicable, customers will be informed of planned maintenance that may materially affect their services.<\/p>\n<ol start=\"12\">\n<li><strong> Reseller Program<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus may authorize eligible businesses or individuals to participate in its Reseller Program.<\/p>\n<p>Reseller participation may be subject to registration, verification, approval, and acceptance of applicable commercial conditions.<\/p>\n<p>Authorized resellers may purchase services for their own customers, subject to the applicable reseller agreement and service conditions.<\/p>\n<p>Multiple purchases may be processed as independent orders, including purchases made using the same authorized payment method.<\/p>\n<p>Reseller discounts, volume pricing, commissions, and other commercial benefits apply only when expressly established in an authorized written agreement or applicable offer.<\/p>\n<p>Unless otherwise agreed in writing, resellers are responsible for their own customer relationships, marketing representations, and obligations to their end customers.<\/p>\n<p>Resellers may not represent themselves as employees, agents, or legal representatives of Creativity Plus without express written authorization.<\/p>\n<p>Reseller participation does not authorize a third party to process payments on behalf of Creativity Plus or represent itself as the Company&#8217;s payment processor.<\/p>\n<p>The Company may suspend or terminate reseller authorization in accordance with the applicable agreement and relevant legal requirements.<\/p>\n<p>Additional information is available through the Reseller Program.<\/p>\n<ol start=\"13\">\n<li><strong> Cancellations, Refunds, and Payment Disputes<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus is committed to delivering its products and services according to the specifications, conditions, and delivery timeframes agreed upon at the time of purchase.<\/p>\n<p>Customers may submit service-related refund requests under the Company&#8217;s additional 30-calendar-day commercial review policy when an identifiable issue has occurred, including non-delivery, material delivery delays, incomplete service delivery, failure to meet agreed specifications, or significant unresolved technical issues.<\/p>\n<p>Customers should provide a description of the reported issue and any reasonably available supporting documentation. Creativity Plus will review the request together with its own order, delivery, activation, and support records.<\/p>\n<p>Refunds granted under the Company&#8217;s additional commercial policy are subject to internal review and authorization. Depending on the circumstances, Creativity Plus may offer a correction, completion of delivery, replacement, partial refund, or full refund.<\/p>\n<p>General dissatisfaction or changes in customer preferences do not automatically establish eligibility for a refund under this additional commercial policy.<\/p>\n<p><strong>Statutory Consumer Rights<\/strong><\/p>\n<p>Nothing in these Terms limits any mandatory consumer protection rights under applicable law.<\/p>\n<p>Where applicable, consumers may exercise rights of withdrawal, payment reversal, cancellation, or other remedies established under the Salvadoran Consumer Protection Law, including Articles 13-A and 13-D.<\/p>\n<p>Statutory rights may apply to qualifying distance contracts, services not provided, services that do not conform to the agreement or are defective, and certain payment-processing errors.<\/p>\n<p>Where Article 13-D applies, the statutory period for requesting reversal due to a service that does not conform to the contract or is defective is eight days following service provision. Legally required payment reversals will be processed within 15 days from submission of the written claim, in accordance with applicable law.<\/p>\n<p>Statutory refunds and payment reversals are not subject to discretionary Company approval.<\/p>\n<p><strong>Recurring Services and Cancellations<\/strong><\/p>\n<p>Where a service includes recurring billing or automatic renewal, the applicable renewal and cancellation conditions will be disclosed before purchase.<\/p>\n<p>Cancellation requests will be handled according to the accepted service conditions and mandatory legal requirements.<\/p>\n<p>Multiple independent purchases, including orders placed by authorized resellers, do not automatically constitute recurring subscriptions.<\/p>\n<p><strong>Refund Requests and Disputes<\/strong><\/p>\n<p>Customers may submit refund requests, cancellation requests, or billing disputes by contacting:<\/p>\n<p><strong>support@creativityplus.net<\/strong><\/p>\n<p>For full details regarding eligibility, supporting documentation, request procedures, applicable deadlines, and refund processing, please review our <strong>Returns and Refunds Policy<\/strong>, available on our Website.<\/p>\n<p>Nothing in these Terms prevents customers from exercising applicable rights through their payment provider or the competent consumer protection authorities.<\/p>\n<ol start=\"14\">\n<li><strong> Customer Data, Confidentiality, and Privacy<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus processes personal information in accordance with its Privacy Policy and applicable legal requirements.<\/p>\n<p>Customer information may be used to manage accounts, process orders, deliver services, provide support, fulfill contractual obligations, and maintain transaction records.<\/p>\n<p>Customers retain ownership of the information, content, and materials they provide.<\/p>\n<p>By submitting information necessary for service delivery, customers authorize Creativity Plus and its authorized service providers to process that information only to the extent reasonably required to provide the requested services, operate the platform, comply with legal obligations, and protect legitimate security interests.<\/p>\n<p>Creativity Plus does not acquire ownership of customer content merely because it is submitted through the Website or used in connection with a purchased service.<\/p>\n<p>The Company will apply reasonable confidentiality and information security measures appropriate to the nature of the services and information involved.<\/p>\n<p>Customers must ensure they have the necessary rights and permissions to provide information or materials belonging to third parties.<\/p>\n<p>Additional details are available in our Privacy Policy.<\/p>\n<ol start=\"15\">\n<li><strong> Intellectual Property<\/strong><\/li>\n<\/ol>\n<p>The Creativity Plus Website, brand identity, original content, designs, software, documentation, and related materials are owned by or licensed to Now Software Development S.A. or the applicable rights holders.<\/p>\n<p>Access to the Website does not transfer ownership of intellectual property.<\/p>\n<p>Customers receive only the rights necessary to use the purchased products or services according to the applicable agreement.<\/p>\n<p>Unauthorized reproduction, distribution, modification, or commercial exploitation of protected materials is prohibited except where permitted by applicable law or express authorization.<\/p>\n<p>Ownership and usage rights relating to customized software, reports, designs, integrations, or other deliverables will be governed by the relevant quotation or written agreement.<\/p>\n<ol start=\"16\">\n<li><strong> Third-Party Services and Dependencies<\/strong><\/li>\n<\/ol>\n<p>Certain services may rely on third-party infrastructure, data centers, network providers, software vendors, or technology platforms.<\/p>\n<p>Where applicable, third-party licensing terms, technical requirements, and service conditions may apply.<\/p>\n<p>Creativity Plus remains responsible for the obligations it expressly undertakes in the applicable order, subject to the terms of that agreement and applicable law.<\/p>\n<p>The Company may make reasonable technical changes to third-party components when necessary for security, continuity, compliance, or service operation, while respecting material contractual commitments.<\/p>\n<ol start=\"17\">\n<li><strong> Service Warranties and Limitations<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus will provide purchased services according to the specifications and commitments established in the applicable service description or accepted agreement.<\/p>\n<p>Technical performance, availability, compatibility, and service capabilities depend on the selected plan and its defined conditions.<\/p>\n<p>Unless expressly agreed, the Company does not guarantee uninterrupted operation, error-free performance, or specific business results.<\/p>\n<p>Service-specific warranties, service levels, and remedies apply only where expressly stated in the relevant agreement.<\/p>\n<p>Nothing in these Terms excludes warranties or customer rights that cannot legally be limited.<\/p>\n<ol start=\"18\">\n<li><strong> Limitation of Liability<\/strong><\/li>\n<\/ol>\n<p>To the extent permitted by applicable law, Creativity Plus will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the Website or purchased services, except where such liability cannot legally be excluded.<\/p>\n<p>This may include loss of anticipated profits, business opportunities, or other indirect commercial losses, subject to applicable law and any express commitments made in the relevant agreement.<\/p>\n<p>Any financial limitation of liability established for a specific service must be expressly stated in the applicable contract or accepted order and must comply with applicable legal requirements.<\/p>\n<p>Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted.<\/p>\n<ol start=\"19\">\n<li><strong> Indemnification<\/strong><\/li>\n<\/ol>\n<p>To the extent permitted by applicable law, customers are responsible for third-party claims resulting from their unlawful use of the services, infringement of third-party rights, or material violation of these Terms.<\/p>\n<p>This responsibility does not extend to losses caused by Creativity Plus&#8217;s own unlawful conduct, breach of applicable obligations, or negligence to the extent established by applicable law.<\/p>\n<p>Any additional indemnification obligations under enterprise or reseller agreements will be governed by the relevant written agreement.<\/p>\n<ol start=\"20\">\n<li><strong> Suspension and Termination<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus may suspend or terminate access to a service where reasonably necessary due to material contractual violations, unpaid charges, suspected fraud, unlawful activity, security threats, or legal requirements.<\/p>\n<p>Where practicable, the Company will provide notice and an opportunity to address the issue before suspension or termination.<\/p>\n<p>Immediate action may be taken when reasonably necessary to protect systems, customers, infrastructure, or third parties.<\/p>\n<p>Customers may request cancellation or termination of services according to the conditions applicable to their purchase.<\/p>\n<p>Termination may affect service access, data availability, and ongoing billing obligations as established in the relevant agreement.<\/p>\n<p>Customers should arrange the export or preservation of their data before termination where applicable.<\/p>\n<ol start=\"21\">\n<li><strong> Changes to the Website and Terms<\/strong><\/li>\n<\/ol>\n<p>Creativity Plus may update its Website, service information, and these Terms when necessary.<\/p>\n<p>Updated Terms will be published on the Website with the applicable revision date.<\/p>\n<p>Changes generally apply to future purchases and continued use of the Website.<\/p>\n<p>Material changes to an already accepted service agreement will be handled according to the applicable contractual conditions and legal requirements.<\/p>\n<p>Where required, customers will receive appropriate notice of material changes affecting ongoing services.<\/p>\n<ol start=\"22\">\n<li><strong> Complaints and Dispute Resolution<\/strong><\/li>\n<\/ol>\n<p>Customers may submit questions, complaints, billing concerns, or service-related disputes to:<\/p>\n<p><strong>support@creativityplus.net<\/strong><\/p>\n<p>Requests should include sufficient information to identify the relevant order or service.<\/p>\n<p>Creativity Plus will review the information and communicate the appropriate next steps.<\/p>\n<p>The parties are encouraged to attempt to resolve disputes through direct communication before pursuing formal proceedings, without limiting rights available under applicable law.<\/p>\n<ol start=\"23\">\n<li><strong> Governing Law<\/strong><\/li>\n<\/ol>\n<p>These Terms are governed by the applicable laws of El Salvador, subject to any mandatory consumer protection, data protection, or other legal rights that may apply to the customer or transaction.<\/p>\n<p>Disputes may be submitted to the competent courts of El Salvador, except where mandatory applicable law provides otherwise.<\/p>\n<p>Nothing in these Terms is intended to exclude legal protections that cannot lawfully be waived.<\/p>\n<ol start=\"24\">\n<li><strong> General Provisions<\/strong><\/li>\n<\/ol>\n<p>These Terms, together with applicable service descriptions, accepted quotations, orders, Privacy Policy, Returns and Refunds Policy, and any relevant written reseller agreement, establish the contractual framework governing the relevant transaction.<\/p>\n<p>If any provision is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.<\/p>\n<p>Failure to enforce a provision does not constitute a waiver of the right to enforce it later.<\/p>\n<p>Neither party will be responsible for delays caused by circumstances beyond its reasonable control to the extent permitted by applicable law, without removing obligations or remedies that cannot legally be excluded.<\/p>\n<p>Customers should maintain current contact information to receive relevant notices concerning their accounts and services.<\/p>\n<ol start=\"25\">\n<li><strong> Contact Information<\/strong><\/li>\n<\/ol>\n<p>For questions regarding these Terms, service purchases, activation, billing, cancellations, or technical support, please contact:<\/p>\n<p><strong>Creativity Plus<\/strong><\/p>\n<p>Operated by <strong>Now Software Development S.A.<\/strong><\/p>\n<p><strong>Country of Registration:<\/strong> El Salvador<\/p>\n<p><strong>Business Address:<\/strong> Centro de Negocios Stofficenter, Desarrollo Comercial La Gran Via, Edificio 8, Local 9, Nivel 2, Oficina #13, Antiguo Cuscatl\u00e1n, El Salvador.<\/p>\n<p><strong>Email:<\/strong> support@creativityplus.net<\/p>\n<p>Last update: June 26, 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions These Terms and Conditions govern the use of the Creativity Plus website and the purchase of technology products and services offered through the platform. About Creativity Plus These Terms and Conditions (\u201cTerms\u201d) govern access to and use of www.creativityplus.net (the \u201cWebsite\u201d), as well as purchases of products, services, plans, and customized solutions [&hellip;]<\/p>\n","protected":false},"author":115,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2277","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.creativityplus.net\/es\/wp-json\/wp\/v2\/pages\/2277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.creativityplus.net\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.creativityplus.net\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.creativityplus.net\/es\/wp-json\/wp\/v2\/users\/115"}],"replies":[{"embeddable":true,"href":"https:\/\/www.creativityplus.net\/es\/wp-json\/wp\/v2\/comments?post=2277"}],"version-history":[{"count":18,"href":"https:\/\/www.creativityplus.net\/es\/wp-json\/wp\/v2\/pages\/2277\/revisions"}],"predecessor-version":[{"id":7062,"href":"https:\/\/www.creativityplus.net\/es\/wp-json\/wp\/v2\/pages\/2277\/revisions\/7062"}],"wp:attachment":[{"href":"https:\/\/www.creativityplus.net\/es\/wp-json\/wp\/v2\/media?parent=2277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}